Protecting your privacy is very important for Bitmymoney. We strike a careful balance between privacy and fraud prevention.
Personal information is collected when you use the Bitmymoney website, when you open a Bitmymoney account and when you perform transactions with your account. The personal information that we collect may consist of: name, email address, IBAN account numbers, mobile phone number and the document number of your passport or driving license. In addition, we keep track of transactions including IP address.
We use your personal information to provide you with our services, to provide support and for identification, to prevent fraud and to carry out checks on money laundering according to the applicable legislation.
Your information, public or private, will not be sold, exchanged or donated to another company, for any reason other than for the express purpose of providing the service.
We collect information about your computer, such as IP address, operating system and browser type. This data can partly be traced back to an individual and is used to prevent abuse and, for example, to set the correct language.
We do not provide your information to third parties, unless we are required to provide data in case of a specific legal action for specific fraud or other crimes. We will not cooperate in non-targeted or incorrectly substantiated claiming of data.
Correspondence between you and Bitmymoney is confidential and may not be published or provided by either party without the express permission of both parties, with the exception of legal obligations.
Moreover, you have the right to file a complaint with the Dutch Data Protection Authority, if you believe that Bitmymoney has processed your personal information unlawfully.
We have put in place security measures to ensure the confidentiality of your personal information and to protect your personal information from loss, misuse, alteration or deletion. We implement various security measures to maintain the security of your personal information. These security measures include: secure folders and databases to protect your information, SSL (Secure Sockets Layered) technology to ensure that your data is fully encrypted and securely transmitted over the internet.
Only authorized Bitmymoney staff has access to your personal information, and this staff is obliged to treat the information as confidential. These security measures will be revised from time to time in accordance with legal and technical developments.